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Responsible Gaming

Safe & Healthy Gaming at Wibajee — Our Commitment

We believe gaming should be entertainment, never an addiction. By following responsible gaming principles, we ensure the safety of all our users.

18+ Only KYC Verified Fraud prevention

What is responsible gaming and why does it matter

Responsible gaming refers to a set of practices that prevent gaming addiction and protect users' mental and financial well-being. At Wibajee, we understand that gaming should be fun — but when someone loses control, it can become harmful.

Your safety on our platform is our primary goal. We have multiple protection measures in place so you can play with confidence and step away whenever you need to.

Our commitment: Wibajee complies with all international responsible gaming standards and continuously works to improve them.

Protection features we offer

Set Time Limits

Set gaming time limits and get reminders

Budget control

Set daily/weekly spending limits

Self-Exclusion Options

Temporarily suspend your account

Permanent Block Service

Permanently close your account if you choose

Game history tracking

View all your activity

Connect with Support

Immediate help for any issue

Warning signs of gaming addiction

Watch out for the following signs and seek help if you notice them:

Loss of Time Control — Playing more than the set time

Loss of financial control — Spending more than budget

Neglecting Relationships & Family — Not giving time to loved ones

Declining performance at work or school — Ignoring responsibilities

Loss of honesty — Hiding or lying about gaming

Low mood or depression — Feeling restless without gaming

How to Set Limits:
  1. Go to your account settings
  2. Find the "Responsible Gaming" option
  3. Set a daily/weekly budget and time limits
  4. Complete verification
  5. Check if limits have been activated

Our user protection record

98%
Successfully Applied Limits
24/7
Support Available
100%
Data encrypted
0
Fraud incidents

Help & Resources

If you or someone you care about is struggling with gaming addiction, try the following services:

Wibajee Support Team

Our trained team is always ready to help. Share your concerns with us and we'll work together to find a solution.

Expert advice

Reach out to a mental health professional. A specialist or counselor can provide the support you need.

Frequently Asked Questions (FAQ)

Go to the "Betting Limits" section in your account settings, where you can set daily or weekly time limits. Once you reach your limit, your account will be locked automatically.

Self-exclusion is a feature where you can decide to close your account for a specific period — for example, 7 days, 30 days, or 6 months. You can reopen it later if you wish. However, if you choose permanent exclusion, it will be completely irreversible.

Contact our support team first and explain the full situation. We'll review your transaction history and resolve any errors. We also recommend setting responsible gaming limits to prevent this from happening again.

In the "Game History" section, you can track all your games, wins and losses, spending, and time played. This detailed information helps you understand your gaming habits and make informed decisions.

No, never. KYC verification is mandatory when registering at Wibajee, and we strictly verify every user's age. Our advanced technology detects forged documents and false information. Protecting minors is our highest priority.

Wibajee's specially trained support team is available 24/7. You can reach us via live chat, email, or phone. We'll listen to your concerns with complete confidentiality and work to find a solution.
Quick Links

Emergency help

[email protected]

Available 24/7

Why Wibajee leads in responsible gaming

We don't just offer games — we offer games with safety and well-being built in.

Age verification technology

Our AI-powered KYC system blocks anyone under 18 from accessing the platform. Fully transparent and secure.

Full Control in Your Hands

Set limits, self-exclude, manage your budget — everything can be done easily from your account.

Trained support team

Our team is specially trained in responsible gaming and is ready to help at any time.

Transparent Statistics

Your complete gaming history in one place. Track wins and losses, spending, and time — all in one spot.

Compliant with international standards

Wibajee upholds all global responsible gaming standards and is committed to ongoing improvement.

Mental well-being care

We believe a healthy mind makes for a happier gaming experience. Your mental well-being is our highest priority.

Play responsibly, win safely

Playing at Wibajee means having both fun and peace of mind. We're with you every step of the way.

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